Cox Communications, with assistance from the University of Louisiana at Lafayette, recently made changes to your TV channel lineup to provide you with the best quality video product. When you plug in a television in your office or residence hall room, perform the following steps to access your television channels: 

1: Go to the menu of your television. 
2: Set your television to cable. 
3: You will need to initialize an auto scan to pick up the new channel content. 

If you have any questions or issues, contact the IT Help Desk at 337-482-HELP or

Click for a new channel listing.

Don't Disable Your Banner Access!

CAUTION: Banner users may encounter this PIN log-in screen.

Logging in with your UL ID and password will disable your account and you will need to contact the IT Service Desk to have your access reinstated.

If you see this log-in screen, please log out of Banner and close all your browser windows. Then re-launch your browser and log-in to Banner again.

We're here 2HELP!

Phone: 337-482-HELP


24/7 X 365


Online: Search for Help

In Person: Stephens Hall, Room 110

7:30am - 5:00pm (Mon-Thurs)

7:30am - 12:30pm (Fri)

"Can You Hear Me Now?"

Do you find yourself asking the infamous question posed by Verizon's "Test Man" as you walk around campus?  You're not alone.

Click the link below to read the article that can help you make the most of the limited cell coverage on campus.

Microsoft Office

Get a complete version of the latest Microsoft Office, free from the University, to use for as long as you're a student or employee here!

Looking for Help with Your Mac?

Everything from setting up your email to installing University approved software is in one convenient location!

Click below to find everything we offer for your iOS or OSX device!

We're here 2HELP!

The IT Help Desk provides a visible and proactive avenue of help for our students, employees, and guests. Browse our IT services to view all of the resources available to help you excel in a way that only a Ragin' Cajun can!

Looking for information? Be sure to search our knowledgebase.

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