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What is Open WebMail?
Open WebMail is a web-based email application installed
on UCS that allows you to access email that is currently on
the University's mail server. Open WebMail can be accessed
via any computer with a connection to the Internet and a current
web browser. Open WebMail is supported by Computing
Support Services.
Open WebMail is designed to read email messages that
currently reside on the mail server. Each user is allotted
a certain amount of disk space on the mail server for messages.
Users must manage their email accordingly. Read messages must
be deleted or moved to make room for new messages. In addition,
users that choose to use Open WebMail must maintain
their disk quota on UCS. Users that exceed their UCS disk
quota may not be permitted to login to Open WebMail.
Where do I get an email account?
UCS accounts are activated at the Help Desk (Stephens Hall,
Room 201). You must present a photo ID before your account
may be activated. Activation of a UCS account is needed to
establish access to UCS Workstations, University Email. Moodle,
Dialup Internet Connections (STEP-UP), and other academic
computing resources.
How do I start using Open WebMail?
Open WebMail may be accessed by clicking the above
link.
If you are using Open WebMail for the first time, click
Continue. A User Preferences page will be displayed.
We recommend that you make one change to the preferences.
Locate Icon Set: and choose the option Cool3D.English.
Next, scroll down towards the bottom of the page and click
Save, then click Continue.
How do I read new messages?
Each message is displayed on a single line. To open and read
a message, click the Subject of the message. To return
to the list of messages, click the Back icon (beneath
the Message Display header).
How do I send an email message?
To compose a new message, click New. Locate the To:
field and type an email address. Locate the Subject:
field and type a brief subject for the message. Begin typing
your message in the body of the Compose window. After
you have completed typing the message, click Send.
How do I delete messages?
Check boxes are located on the right-hand side of each message
line. To delete a particular message, click inside
of the check box to select the message. Next, locate the drop-down
box from the upper right-hand corner of the Open WebMail
window and select --DELETE--. Next, click Move.
Messages will be permanently removed from the mail server.
You may choose to select more than one message at a time.
How do I logout of Open WebMail?
Remember to logout of Open WebMail after each use.
To properly exit, click Logout, then click Exit.
Where do I report problems using Open WebMail?
If you have questions regarding the use of Open WebMail, please
contact the Help Desk (Stephens Hall, Room 201; helpdesk@louisiana.edu;
(337) 482-5516).
What quota errors might occur using Open WebMail?
When using Open WebMail, you have a variety of different folders
which you may store your email (Inbox, Saved, Sent, Trash,
etc). The Inbox folder corresponds to your mail quota; there
is a 10 megabyte limit for Students, and 20 megabyte limit
for Faculty/Staff. If you exceed your mail quota limit (you
wil not be able to receive any new email) you must remove
some email from your 'Inbox'. The other folders store your
email on your UCS home directory. Students and Faculty/Staff
each have a 50 megabyte limit on their home directories.
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