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Spam and Phishing Emails

Spam

Spam is a term used to describe unwanted and many times unsolicited email. The term comes from the most known use of the word Spam. It describes the precooked meat product made by the Hormel Foods Corporation. The term became used to describe those pesky emails through a Monty Python sketch in which Spam was portrayed as everywhere and inescapable. The use of the term in unwanted email is quite fitting. Electronic spam is everywhere and sometimes nothing can be done to stop it.

The following is a list of things you can do and things the University is doing to reduce spam:

  • Manage your messages in the Barracuda Spam Filter.
  • Do not register your University email on other sites (unless required for discounts or services).
  • Do not reply to suspicious email messages (if in doubt, forward it to abuse@louisiana.edu).
  • Do not use your University email for non-university related functions.

Phishing

Phishing is an attempt to acquire information via email by masquerading as a trusted person or business. Phishing attempts appear to come from someone you know, or can even the place you work.

Some things to look for in a suspected phishing attempt:

  • Asks you for your password.
  • Links to an external website (not louisiana.edu).
  • From address that is external to the University (non-louisiana@edu ending).
  • Improper grammar or spelling.
  • Non-standardized graphics.

If you suspect an email is a phishing email, do not respond to or try to answer the email. Forward the email to abuse@louisiana.edu.

IMPORTANT: If you feel you have fallen victim to a phishing email:

  • Change your password immediately.
  • Report it to the IT Help Desk.
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