Mystery Email Explained

If you received this email please do not panic.  This is in our test environment and will not affect any normal University resources.  No action is required on your part and you can delete the email.

Check It Out before you Click It

UL Lafayette will never ask you to verify any of your login accounts through an e-mail.  

If it looks suspicious, it probably is.

Contact the IT Service Desk if you have any questions about a suspect email.

ithelp@louisiana.edu, or (337) 482-4357 (2HELP on campus)

Banner 9 is Coming!

Over the next several months Banner 9 will take the place of Banner 8.  Your computer will work best with Banner 9 if you make sure your computer meets the minimum requirements.  Click the link to learn more.

Problems Accessing WebAID?

The latest Java release (8u171) disables browser access to WebAID.

Please visit our WebAID page for instructions on how to enable WebAID access on your machine.

 

We're here 2HELP!

Phone: 337-482-HELP

(337-482-4357)

24/7 X 365

Email: ithelp@louisiana.edu

Online: Search for Help

In Person: Stephens Hall, Room 110

7:30am - 5:00pm (Mon-Thurs)

7:30am - 12:30pm (Fri)

Why Can't I Login?

Since a recent upgrade to ULink, people are experiencing problems logging into ULink, Moodle, or other things which depend on the login service. 

Your device may be using cached information to try to login. 

Click more to find out how to refresh your device's browser.