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Help Desk - Wireless Help

You are now required to register your devices for both the WIRED (Ethernet) and WIRELESS (UL-WiFi) network.

Need help finding your MAC address?

If you have confirmed that your device is registered and you are still unable to connect, please provide us with the following information.

If you do not know your CLID—or are not a current student/faculty/staff—please email your request to
Consult your device help for instructions on finding your specific device MAC address
Consult your device help information for assistance in finding your IP Address
Please include information such as the site you are trying to connect to and/or any error messages you encounter.