If you have a campus digital phone and are experiencing difficulties, you can attempt to resolve the issue using the steps below or you can contact us for more help (see step 3).
NEVER SWAP DIGITAL PHONES! ONLY IMN TECHNICIANS SHOULD DO THIS TO KEEP TELEPHONE EQUIPMENT FROM BEING DAMAGED!
- Does the handset have an attachment that intended to keep the cord from twisting or tangling?
- If yes, remove the attachment on the cord. Does this correct the reported problem? (If yes, stop.)
- Request more help.