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Password Help - ULIDs (ex. C00123456)

CLIDs (ex. abc1234) are being phased out and replaced with ULIDs. Visit our CLID page for more information.


Activating & Creating A Password for Your ULID

When you are first issued your ULID, you will need to activate and create a password for your account using the Password Management Utility.

It is important to complete ALL six steps.
Failure to complete all six steps will result in login errors.

The Activation Utility is only compatible with Internet Explorer, Firefox or Chrome browsers.

  1. On the Activate Account page, enter in your First Name, Last Name, ULID and click Activate
    Confirmation message "Your user account has been successfully activated. Be sure to complete the process, or you will be able to access your account."
  2. Click Continue
  3. Enter in a password in the New Password blank and Confirm Password blank, click Change Password
    Confirmation message "Your password has been changed successfully"
  4. Click Continue
  5. Enter in the answers for your security questions, click Save Answers
    Confirmation message "Thank you. Your secret questions and answers have been successfully saved. If you ever forget your password, you can use the answer to these questions to reset your password."
  6. Click Continue
    Confirmation message "You are now logged out"