Why Can't I Login?

Since a recent upgrade to ULink, people are experiencing problems logging into ULink, Moodle, or other things which depend on the login service. 

Your device may be using cached information to try to login. 

Click more to find out how to refresh your device's browser.

We're here 2HELP!

Phone: 337-482-HELP


24/7 X 365

Email: ithelp@louisiana.edu

Online: Search for Help

In Person: Stephens Hall, Room 110

7:30am - 5:00pm (Mon-Thurs)

7:30am - 12:30pm (Fri)

Cox Communications, with assistance from the University of Louisiana at Lafayette, recently made changes to your TV channel lineup to provide you with the best quality video product. When you plug in a television in your office or residence hall room, perform the following steps to access your television channels: 

1: Go to the menu of your television. 
2: Set your television to cable. 
3: You will need to initialize an auto scan to pick up the new channel content. 

If you have any questions or issues, contact the IT Help Desk at 337-482-HELP or ithelp@louisiana.edu.

Click for a new channel listing.

Don't Disable Your Banner Access!

CAUTION: Banner users may encounter this PIN log-in screen.

Logging in with your UL ID and password will disable your account and you will need to contact the IT Service Desk to have your access reinstated.

If you see this log-in screen, please log out of Banner and close all your browser windows. Then re-launch your browser and log-in to Banner again.

Microsoft Office

Get a complete version of the latest Microsoft Office, free from the University, to use for as long as you're a student or employee here!

Latest JAVA Updates

Recent JAVA updates have caused erratic behavior in applications that use JAVA. Click on more to read on.

We're here 2HELP!

The IT Help Desk provides a visible and proactive avenue of help for our students, employees, and guests. Browse our IT services to view all of the resources available to help you excel in a way that only a Ragin' Cajun can!

Looking for information? Be sure to search our knowledgebase.