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Over Quota Error

If you are unable to send or receive emails, you will need to check your quota usage. The bar below your name at the top right corner of the window displays your usage. A green bar indicates that you still have plenty of quota remaining. The bar will turn yellow when you are nearing your quota. A red bar means that you no longer have any room in your mailbox and you need to delete some messages. Mouse over the bar to display exactly how much of your quota you have used up.

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Email Known Issues

1. Check your Zimbra Junk Folder Regularly

When you receive new mail, Zimbra checks to see if it is spam.  Any emails that score high enough on the spam filter in Zimbra are placed in your Junk folder for your review.  It is best practice to frequently check your Junk folder to see if there are any "good" e-mails that were erroneously sent to the Junk folder. 

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Zimbra POP Settings

If you are configuring a mail client to use POP for your Zimbra account, use these settings:

Your username/email address:  yourCLID@louisiana.edu
Password:  Your current Password

Incoming Mail Server:

  • POP server: pop.zimbra.louisiana.edu
  • Port:  143
  • Type of Encryption:  TLS
  • Leave a copy of retrieved message on the server: CHECK

Outgoing (SMTP) Server:

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Student ULink Services

Services provided to students through ULink include:

  • Student Academic Tools and Resources including Registration
  • Personal information such as Emergency Notification System
  • View and Print Class and Final Exam Schedules
  • View and Print Unofficial Course Transcript
  • Link to Financial Information
  • Other information sources

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ZCO Outlook 2010

Step 1: Open Outlook 2010 and click the Calendar icon or Calendar button and view your calendars.

Step 2: On the Home tab, under Manage Calendars group, click the Open Calendar down arrow, then select From Internet...

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